Privacy Policy
Last Updated: April 14, 2024
This Privacy Policy describes how HostGrap collects, uses, and protects your information when you use our services. By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Interpretation and Definitions
Key Definitions
- Account: A unique account created to access our Service.
- Affiliate: Any entity controlling or controlled by HostGrap.
- Company: HostGrap (“We”, “Us”, “Our”).
- Cookies: Small files stored on your device to track usage.
- Country: Sri Lanka.
- Device: Any device used to access the Service.
- Personal Data: Information that identifies an individual.
- Service: The HostGrap website.
- Service Provider: Third parties who help operate our services.
- Usage Data: Automatically collected data from usage.
- Website: https://www.hostgrap.com
- You: The user or entity using the Service.
2. Data We Collect
2.1 Personal Data
- Email address
- First name and last name
- Phone number
- Address, City, Province, ZIP/Postal code
2.2 Usage Data
- IP address
- Browser type and version
- Pages visited and time spent
- Device identifiers
- Mobile device information
3. Tracking Technologies and Cookies
- Cookies: Used to improve user experience and functionality.
- Web Beacons: Used for analytics and performance tracking.
Types of Cookies We Use
- Essential Cookies: Required for basic functionality and security.
- Acceptance Cookies: Store your cookie preferences.
- Functionality Cookies: Remember your settings and preferences.
4. How We Use Your Data
- To provide and maintain our Service
- To manage your account
- To process transactions and contracts
- To communicate updates and notifications
- To send offers and promotions (optional)
- To improve services and user experience
- For legal and business operations
5. Sharing Your Data
- With service providers for operations and analytics
- During business transfers (mergers, acquisitions)
- When interacting publicly with other users
- With your consent
6. Data Retention
We retain your Personal Data only as long as necessary for legal, operational, and service-related purposes.
7. Data Transfers
Your data may be transferred and stored outside your country. We ensure appropriate safeguards are in place to protect your information.
8. Your Rights
- Access your personal data
- Update or correct your data
- Request deletion of your data
You can manage your data through your account or contact us for assistance.
9. Disclosure of Data
- For legal obligations or law enforcement requests
- To protect rights, property, or safety
- To prevent fraud or abuse
10. Security
We use industry-standard security measures, but no system is 100% secure.
11. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children.
12. Third-Party Links
We are not responsible for the privacy practices of external websites linked from our Service.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
14. Contact Us
